"Re: Survey Sales Dept"

I have to say, this was one of the most pleasant, if not the most pleasant car buying/leasing experiences I have ever had. Mike Venegas and Blair Pritchard were first rate, very solid and most importantly  kept their word. On top of it, I am enjoying my new S400 hybrid so far.....

S.W. Gordon

Law Offices S.W. Gordon,Walnut Creek, CA

"Re: Survey John Ford"

I'm most impress with the outstanding service at Walnut Creek Mercedes. Mr. John Ford, the service advisor was one of the best I have seen anywhere. The lady in the greeting area was one of the happiest smiles that makes your day. As a resident of the beautiful city of Walnut Creek for 38 years I will tell my friends about THE BEST SERVICE IN THE WEST, WALNUT CREEK MERCEDES. As an author I found a dealership I can trust. THANK YOU guys for your honest service, you should be proud...

Sincerely,
S. Hofioni

S. Hofioni,Walnut Creek, CA

"Re: Survey Wayne Schmidt"

Please note the following that speaks for itself: We live in Santa Cruz, CA. We drive to Walnut Creek, passing by on our way Fletcher Jones Mercedes (where we serviced our car before), among other MB dealers. We gladly do it because of your kind Wayne Schmidt. Mr. Schmidt has the patience to answer every question, has all the answers and is a real advisor. He always points me in the right direction, and more that once saved me money and helped me avoid making the wrong decision. He is, again, very pleasant, patient, and always available. Thank you Wayne, because you always make the MB service a positive experience. I wish to extend my kudos to all the members of the Service Department. It has been a real pleasure to take my car to you for the past three years....

C. Jarosch

C. Jarosch,Santa Cruz, CA

"Re: Andrea Catucci and Ed Dean"

I received superb/exceptional service from Andie in service and Ed in parts. Ed called me to let me know my tires were in. I had spoken to him several times before I made my buying decision. He was very patient with me. Andie made sure my car was ready for me to leave in time, which was early that day. Also she made sure I had the alignment, new tires, and the car was washed!!! And she called me as soon it was ready. She even checked that I had everything I needed  to get my Michelin rebate.....

Thanks,

P. Mayer

P. Mayer,Walnut Creek, CA

Just minutes from downtown Walnut Creek