Mercedes-Benzof Walnut Creek

1301 Parkside Dr
Directions Walnut Creek, CA 94596

  • Contact Us: (800) 876-0167

Product Concierge


Product Concierge Services

At Mercedes-Benz of Walnut Creek, our Product Concierge team strives to deliver the best customer experience by providing the highest standard of support and education on our vehicles before, during and after purchasing a Mercedes-Benz.

Our Product Concierge team provides a unique experience for each customer by educating owners on the vehicle's features and how to use them, revealing the true value of their car's technology.

Meet our Team

Meet Danielle Demello and Terrance Thomas, our Product Concierges here at Mercedes-Benz of Walnut Creek. Danielle and Terrance are tech savvy, communication specialists who are well versed in all things Mercedes-Benz and are ready to answer any questions you have about your Vehicle. Our Product Concierges will serve as your main point of contact for product, service and ownership information.


Danielle Miller                             Terrance Thomas
Product Specialist                                          Product Specialist
800-876-0167                                                 800-876-0167

Make an Inquiry

Schedule an Appointment

Danielle and Terrance are ready to help you customize your vehicle's features such as:
  • Pairing your Bluetooth Phone
  • Programming your Garage Door Opener
  • Music Register
  • Mbrace®
  • Radio Presets
  • Bluetooth Accessories
  • Sirius Radio
  • Navigation system 
  • Communication systems 
  • Advanced safety and performance features
  • And More!
We look forward to meeting you! 

How-To Videos
How to pair a Mercedes-Benz to a garage door