Dear Sonic Automotive Guests,

I have been monitoring the continued development of the COVID-19 pandemic closely, making sure that we are taking the appropriate measures for you, our teammates, and our country. 

Sonic Automotive Is Here To Help You. 

So you have peace of mind with safe and reliable transportation, our dealerships are open for business. In the vast majority of our communities, car dealerships are considered essential businesses, as many Americans need to buy or fix vehicles to get to their jobs in industries deemed essential such as healthcare.  We also know you need to have transportation to get to grocery stores and medical appointments. 

To ensure our guests and teammates are comfortable, we are going to extraordinary lengths to ensure that our facilities and vehicles are clean and have implemented strict social distancing guidelines.  We have also made a number of significant operational and customer facing changes, which allow our guests to avoid any contact with members of our team.

• We have implemented a No-Contact Service Write-Up and Delivery, as well as a No-Contact Sales Process.  Again, these options allow our guests to avoid any contact with members of our team.
•  As our guests you can shop our websites and we will deliver the vehicle of your choice to your home with a safe No-Contact Delivery.  Enjoy our complimentary No-Contact Pick-up and Delivery for both Sales and Service from all of our dealerships enabling you to complete your guest experience virtually.
  
•  We are offering 0% financing and payment deferment options for up to 180 days at a number of our dealerships on new and pre-owned vehicles, as we know that this pandemic is impacting the employment of many of our customers and that personal finances may be a serious concern. 

Rest assured, our team is being as flexible as possible to meet the needs of our customers.

 We Are All In This Together. 

Many of our customers and teammates have gone above and beyond to help others in need, which will help our communities to emerge even stronger.  To the medical professionals and first responders risking their own health for the wellbeing of others, we are forever grateful. You are true heroes. We are all inspired by the many acts of kindness.

On behalf of myself and the entire Sonic Automotive team, we hope that you and your families stay safe and healthy.  

Sincerely,