Welcome to Our Service Center

Our Service Department is Open | Now Offering No Contact Service

What Makes Us Different?

Technology to Keep You Safe

From the moment you schedule your service appointment online, or drive into our service lane, we are utilizing technology for a no-contact experience from start to finish. We are able to seamlessly provide repair order detail, approval processes, insights into your vehicle needs, and e-payments from the safety of your mobile device. Call us today to inquire about our easy no-contact service process.


Vehicle Sanitization Equipment 

Our store is equipped with sanitization machinery to keep you safe.  Before you get into your vehicle, we utilize this machinery to spray your vehicle with disinfectant paying special attention to high touch surfaces like controls, steering wheel, shifters, and door handles.  This ensures that you drive away safe and happy.



When you are surrounded by uncertainty, we don't want you to worry about your transportation. As an ESSENTIAL business, our Mercedes-Benz Service experts are ready to handle your vehicle service needs. Please contact us for more details.



Enjoy NO CONTACT Service in 6 Easy Steps


Step 1: Arrive at Our Dealership For Service

From the moment you drive into our service lane, you are greeted by a service expert wearing the proper safety equipment to ensure a no contact experience.  Our expert will guide you where to park your vehicle for your no-contact vehicle assessment. 

Step 2: Stay in Your Vehicle While We Make Electronic Notes

Our Service Expert will observe proper social distancing protocol while completing the initial assessment of your vehicle.  With just a few quick questions and our complimentary multi-point inspection, we'll be ready to provide you with the preliminary findings.

Step 3: Sit Six Feet Apart From Others in Our Guest Lounge

We have taken special precautions to sanitize and create comfortable spaces for our guests to practice social distancing while they are with us.  Our seating areas have been spread apart for your safety and our staff is regularly sanitizing all guest lounge areas.

Step 4: Once Your Vehicle Repairs are Complete, We Thoroughly Sanitize Your Ride For Your Safety.

Our repair center is equipped with vehicle sanitation machinery that will disperse a disinfecting solution into your vehicle before we turn it back over to you.  Upon getting into your vehicle, you will receive your sanitized keys with your car fully sanitized and safe for the ride home.  

Step 5: We Finalize the Bill Standing Six Feet Apart With the Help of Our Electronic Signature Software.

We have a unique technology that allows us to complete your transaction completely and safely without contact.  Whether it's to authorize a repair on your vehicle or to make your payment before departure, you can do this from your own mobile device.  Our service advisers will text or email you the link to open and electronically authorize work or payments.     

Step 6: You Drive Away Happy!

Making you comfortable throughout your visit does not end when the repair is complete.  We make sure that your car is sanitized fully before you get into your vehicle so you have the peace of mind that your repair was completed with your safety in mind.

Mercedes-Benz Service and Auto Care in Walnut Creek

Get the peace of mind of Mercedes-Benz Certified Service when you bring your vehicle to Mercedes-Benz of Walnut Creek for all your car care and maintenance needs. Our inventory of genuine Mercedes-Benz parts, highly-trained staff with the latest tools and techniques, and a personalized experience help make us the best place for your service and repair needs in the Walnut Creek area.

Why Routine Maintenance Matters for Your Mercedes-Benz

As you drive, rough roads, hot temperatures, and simple wear and tear can take their toll on your vehicle. Your high-performing Mercedes-Benz is precisely engineered to deliver a top-end driving experience, and maintaining that level of quality requires occasional maintenance. Whether it's keeping your engine running smoothly with regular oil changes, having the alignment checked to ensure proper handling, or having your brakes and tires inspected to help keep you safe, these services must be performed regularly to ensure the premium driving experience you deserve.

Express Service Gets You Back on the Road

With Express Service, our dealership can handle a number of routine maintenance services and have you back on the road quickly, with many services completed in about an hour or less. We'll even have two technicians working together on your vehicle for efficient, high-quality service. Available Express Services include:

  • Tire Rotation
  • Tread Depth
  • Brake Inspection
  • Oil Changes
  • Undercarriage Inspection
  • Filter Replacement
  • Light Checks
  • Fluids Checked and Filled
  • Battery Inspection

This quick visit to our dealership will hit the most important maintenance items to ensure your Mercedes-Benz in in prime working condition.

What Makes Mercedes-Benz of Walnut Creek the Right Choice for Mercedes-Benz Service?

In addition to our Mercedes-Benz certified, ASE-trained technicians, you'll get a personalized and concierge-style experience that will never leave you guessing. And since our technicians are always updated on the latest best practices for Mercedes-Benz service, no other repair center can care for your vehicle the way that we can.

You'll have a chance to meet the technician working on your vehicle, and you'll also enjoy the benefits of:

  • A customer lounge with coffee, pastries, and free Wi-Fi
  • Free pick up and drop off shuttle services
  • Loaner vehicles
  • Complimentary car wash and multi-point inspection
  • Loyalty assistance program 
  • Express Service

Visit Mercedes-Benz of Walnut Creek Today!

For the best Mercedes-Benz service in the East Bay, visit our dealership in Walnut Creek today! Our technicians will have you cruising Contra Costa County in no time, and you'll have the confidence of knowing that your vehicle has received the best possible care.

*MY 09-newer. Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle's year and model.

Battery Lifetime Warranty $75.00
Alignment

Recommended once a year.


  1. Mercedes-Benz of Walnut Creek

    1301 Parkside Dr
    Walnut Creek, CA 94596

    • Contact Us: (855) 290-3954
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Mercedes-Benzof Walnut Creek

1301 Parkside Dr
Directions Walnut Creek, CA 94596

  • Contact Us: (855) 290-3954

Hours

  • Monday 7:30 AM - 6:00 PM
  • Tuesday 7:30 AM - 6:00 PM
  • Wednesday 7:30 AM - 6:00 PM
  • Thursday 7:30 AM - 6:00 PM
  • Friday 7:30 AM - 6:00 PM
  • Saturday 8:00 AM - 5:00 PM
  • Sunday Closed